Help

Questions and answers

How learning, paying, the course tutor and teaching work on TutorPlus.

Learning

How do I start a course?

Open the course page and choose Enroll now. Free courses open right away. For a paid course you confirm the price on the next screen, and the course appears in My learning as soon as the enrollment goes through.

Can I try a course before paying?

Yes. Most courses have one or more free preview lessons, marked Preview in the curriculum. They open in the same player, without an account.

Is my progress saved?

Every lesson you mark complete is saved to your account, and quizzes count as complete when you get at least 60% right. My learning shows your progress and a Resume button that takes you back to the last lesson you opened.

How do certificates work?

When you complete every lesson in a course, you get a certificate with its own link that anyone can open and print. You find all of them under My learning, Certificates.

Can I leave a review?

After you complete at least one lesson, you can rate the course and write a short review from the player. You can edit it later. The instructor can post one public reply.

Paying and refunds

How much does a course cost?

Each course has its own price, set by the instructor, or it is free. You pay once per course and keep access. There is no subscription and nothing renews.

Are payments real on this site?

Not right now. Payments run in test mode, so enrolling in a paid course does not charge any money. The screen says so before you confirm.

Can I get a refund?

Refunds are handled by the site admin. A refunded enrollment loses access to the course, and any review you left for it is hidden.

Where do I see what I paid?

My learning, Purchases lists every enrollment with the price, the date and its status.

The course tutor

What is the course tutor?

An AI assistant in the side panel of the player. It has read the course outline and the lesson you are on, and it answers questions about them in plain English, usually with a short example and a question to check your understanding.

What will it not do?

It stays inside the course, it does not make up facts about the instructor, and it will not answer graded quizzes for you. After you attempt a quiz it can explain the answers.

Is there a limit?

Yes, there is a daily limit of questions per course so the tutor stays fast for everyone. The panel shows how many you have left today.

Can it be wrong?

It can. Treat it like a helpful classmate who has read the lessons: good for unblocking you, not the final word. The lesson and the instructor come first. On this demo the tutor runs in a simple offline mode until an AI key is connected, and its answers say so.

Who sees my tutor messages?

Your messages are stored with your enrollment so the conversation continues next time. When the AI engine is connected they are sent to the AI provider to write the reply. The Privacy notice has the details.

Teaching

How do I become an instructor?

Apply on the Teach on TutorPlus page with a headline and a short bio. An admin reviews every application by hand. Once approved, the studio opens from your account menu.

What does a course need before it goes live?

A title and subtitle, a category, a description of at least 200 characters, at least four outcomes, a price (or free), at least five lessons with content and at least one free preview lesson. Then you submit it for review.

How much do I earn?

You keep 75% of every paid enrollment and the platform keeps 25%. Your earnings page shows each sale, the fee and your balance.

How do payouts work?

Add your payout details in the studio, then request a payout of $50 or more. The amount leaves your balance right away. An admin sends the transfer and marks it paid, or rejects it with a note and the amount comes back.

Can I edit a course after it is published?

Yes. Edits to a published course go live as you save them. You can also unpublish it, which takes it out of the catalog.

Your account

I forgot my password

Use Forgot password on the log in page. If an account exists for that email, we send a link to set a new password.

How do I change my name, email or photo?

My learning, Settings. You can also upload a photo there. Changing your password asks for your current one.

Can one account learn and teach?

Yes. Instructors use the same account for their own learning and switch between My learning and the studio.

Do you send marketing email?

No. You only get emails about your account and your courses: a welcome note, enrollment receipts, a completion note with your certificate, and for instructors, review and payout updates.

How do I reach a person?

TutorPlus is running as a demo, so there is no support inbox yet. Questions about this site go to the person who runs it.

Still stuck?

The About page explains how the site works, and the Terms and Privacy notice cover the rules and your data.

SampleSample catalog: the instructors, courses, reviews and stats on this site are demo content.